Fizz International Call Add-on to Iran does not work

Fizzibubbli
Fizzibubbli Posts: 1
edited November 23 in Internet

Hello Fizz,

I purchased your international call add-on to Iran and I am unable to call landlines or mobile phones. I thought the phones in Iran were disconnected, but I was actually able to reach Iran (both landlines and mobile phones) with both the Goldline Cici cards as well as Skype service. There’s something wrong with your add-on. Please fix or stop selling the add-on.

Best Answer

  • Whizz
    Whizz Posts: 15,640
    Answer ✓

    Hello @Fizzibubbli ,

    I hope this message finds you well.

    As the other community members suggested if you experience any issues while using your international calls Add-on, please feel free to reach out to our customer service so we can verify the situation and go through some troubleshooting steps. Here is a link with more information on how to contact us https://fizz.ca/en/support#gsc.tab=0.

    Cheers!

    -Sergiu

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