ghafourim Posts: 2
edited November 22 in My Mobile

I am abroad and left my seem card in Canada. How can I access my voicemail? I called 514 0999, entered my pin, and was told my voicemail is blocked.

Best Answer

  • Whizz
    Whizz Posts: 15,655
    Answer ✓

    Hello @ghafourim ,

    I hope this message finds you well. I noticed that the colleagues from customer service were in contact with you in the past few days, and they provided you with more information in private about the roaming options and visual voicemail. If there is any more information you need, please note that we are always at your disposal and you can always reach out to how. Here is how to do it https://fizz.ca/en/support#gsc.tab=0.

    Have a good one!



  • SIM Card left

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Referral code ⭐ R7VK1 ⭐Posts: 153
  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 2,639

    Hi @ghafourim

    Did you try to reset the PIN number?

    Modify your access code (PIN) directly via your voicemail, or online from your Fizz account (Under: My Plans > Manage My Plan > Advanced Settings > PIN to Access Your Voicemail).


    IMPORTANT: Unsafe combinations such as 1234 or 8888 will be rejected.

    Source: https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail

  • Mamer
    Mamer Posts: 1

    I am suffering from Fizz voicemail not working then I submitted a ticket # 202232 on 6th November then I received test then the ticket closed on 8th November without solving the problem

    In in Québec and my phone is active and my voicemail also active and paid

  • Mamie
    Mamie Posts: 1,678


    Hi, it would be better to open your own discussion. Have you tried the suggestion given above? I don't know if this can help but I'll give you some ideas.

    If you are forwarding your calls to another number, the voicemail won’t pick up the call.”

    Make sure you have the voicemail option as part of your plan, and that your plan has minutes or else you will not be able to access it whether from your mobile phone or another phone. ”

    To access your voicemail from abroad and manually, you must call from another phone (from a “Non Fizz phone) to listen to your messages and use this number: +15146470999.

    Activate roaming on your phone (used) in the network options so that it automatically connects to the country's partner network.


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