Why is my phone still not shipped?

Kevin_92

Why is my phone still not shipped?

I ordered my phone on October 20 through paybright and i have no update/information about when i will recieve my order. It is not October 27.

Whizz

Hello Kevin_92,
I hope this message finds you well. 

I just verified your account and I noticed that you already contacted our customer service team, and they forwarded a ticket to our technical team, and the situation is verified as we speak. I would kindly ask you for some more patience, and if you want to, you can always reach back to us in private, to discuss the situation and verify if we have any updates, as we cannot provide any specific information about your account on the community hub. 

Cheers!
-Sergiu

Mamie

@Kevin_92

Hi Kevin, did you see Fizz's reply on another post? There has been a difficulty in your account and a ticket has been opened for technical support.

Here is the link: https://forum.fizz.ca/en/discussion/2637928/when-will-my-phone-be-shipped