3 beeps then phone hangs

AleCarrier
AleCarrier Posts: 2
edited October 15 in My Mobile

Hi,

I have made 2 calls today, suddenly I hear 3 beeps then the phone hangs. I read to contact technical support on the FAQ page but the question mark that allows it is nowhere to be seen. Is there a way to receive help and partiel refund for a service that does not work properly?

Thanks!

Best Answer

  • Whizz
    Whizz Posts: 15,662
    Answer ✓

    Hello AleCarrier ,

    Thank you for being part of the Fizz community!
    Following the verifications in your account I see that you contacted us in private and the situation was resolved.
    We remain available 24/7 so please contact us anytime. You can contact us in private following the steps from this link: https://fizz.ca/en/support

    I am counting on your understading and I wish you a great day,
    -Georgian

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