Why I cannot buy add on ?

youfce

I've been trying to get add-ons on my plan since I ran out of data, but it seems that I'm not allowed to. I've tried on many devices/browsers but none of them seems to work.

Jess_i88b6

Salut @youfce

You should contact the support

You can chat in direct

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• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

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Whizz

Hello @youfce ,

Sorry to hear about the situation encountered!

In this case, please reach our colleagues on Live chat by following the details found here : https://fizz.ca/en/support to investigate the issue further, and even possibly opening a ticket if necessary.

Have a good day,

-Raul