I’m still at activation pending for my sim. It’s been 2 weeks.

Fizz514

its been two weeks I am waiting for the sun to work

Whizz

Hello @Fizz514,

First of all, thank you for being part of the Fizz family!

As for the issue with the activation, I verified and saw you just contacted us in our live chat a few minutes ago and one of my colleagues created a ticket for our technical team in order to resolve this as soon as possible. You can verify the progress of the ticket from your Fizz account by going at: My settings -> My tickets.

And also, once they confirm us that the plan is activated and properly working, we will inform you via email.

I am counting on your understanding and we remain available 24/7 for any other questions in the meantime.

Have a good one,

-Georgian