I’m still at activation pending for my sim. It’s been 2 weeks.

Fizz514
Fizz514 Posts: 1
edited August 5 in My Mobile

its been two weeks I am waiting for the sun to work

Best Answer

  • Whizz
    Whizz Posts: 14,338
    Answer ✓

    Hello @Fizz514,

    First of all, thank you for being part of the Fizz family!

    As for the issue with the activation, I verified and saw you just contacted us in our live chat a few minutes ago and one of my colleagues created a ticket for our technical team in order to resolve this as soon as possible. You can verify the progress of the ticket from your Fizz account by going at: My settings -> My tickets.

    And also, once they confirm us that the plan is activated and properly working, we will inform you via email.

    I am counting on your understanding and we remain available 24/7 for any other questions in the meantime.

    Have a good one,

    -Georgian

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