How do I activate visual voicemail on iPhone?

I have visual voicemail on my plan, but it’s not working… whoever I go to voicemail it shows the old one that I have to listen to… I looked in setttings to activate visual voicemail but don’t see anything

I’ve reset my phone unplugged the SIM card and still nothing

Best Answer

  • Whizz
    Whizz Posts: 13,825
    Answer ✓

    Hello Nissim,

    I am sorry to hear about this situation.
    I can see that you already contacted our support team and some manipulations were provided.  
    If by any chance the issue persists please continue the conversation with them to investigate this further.

    Have a lovely day,


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