Why can't I transfer my number to my new provider?
I have recently switched to koodo and I have been trying to transfer my current number over. However, I cannot get it to work. They are telling me its because of my account number that they are having issues as they require 9 digits whereas Fizz has only 8. I have even tried adding 1-4 zero's infront of my account number but still it ends up not working. They have even tried my IMEI number, but they got the same result. What am I supposed to do?