Orange ring appearing on modem
Hello, our Wi-Fi stopped working so we tried to reboot our modem by unplugging it and plugging it back in and this didn’t work. I then removed the coaxial cable and the power cord and then plugged both back in and there was no change. I tried to do a factory reset by using a long pointed object to hold down the on/off button, this didn’t work either. At the moment, only the top three icons are flashing along with the orange ring. I read another question that said the orange ring means the modem needs to be replaced. Please help - this is urgent!