Received a faulty phone and can’t return it.
I purchased two Iphones from Fizz on November 15th. One of the phones is faulty and I am trying to return it. The barcodes provided for the return did not work at the post office so I opened a technical support ticket and am still waiting on November 2nd. The day fizz says I can no longer return the phone by. Did I get scammed? Am I now stuck with this broken phone that isn’t under Apple warranty?