My home internet dropped - Montreal
Answers
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my router looks normal but the connection comes and goes. first time this happens.
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The same here
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Same here, Laval.
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Hi all. It seems my internet is down and won’t reconnect after a mini power outtage in Hochelaga. Have restted the modem twice, no luck. Anybody having the same issue?
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Same here, Laval.
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Same. Verdun
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Hi,
I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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Same here
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Hi,
I suggest you to contact the customer service by opening this link: https://fizz.ca/en/faq/status-services and simply scroll down until you see the green bubble, than click on it to start your chat session with the customer service.
You can also do it on Facebook: https://facebook.com/fizzca.
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
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I know there was a massive power glitch earlier this morning, and affected a very wide area. I was on a Teams meeting, and we were at least 10 people, from various areas of montreal/laval and south shore, and many of us experienced the glitch at the same time. Many of us were not disconnected since we have UPS devices on our equipment, but those who didn't did freeze up for a few seconds before they came back.
It may have affected a few optical repeaters in the videotron network also.
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Same here, downtown
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oh wow! thanks for sharing!
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fizz status says everything’s fine. What donwe do from here, just wait it out?
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My internet connection stopped to work around 9h40 today.
What's happening?
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Same here in Hochelaga
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Same in Le Plateau Mont-Royal
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Same in villeray!
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I know there was a massive power glitch earlier this morning, and affected a very wide area. I was on a Teams meeting, and we were at least 10 people, from various areas of montreal/laval and south shore, and many of us experienced the glitch at the same time. Many of us were not disconnected since we have UPS devices on our equipment (but we heard UPS kick in), but those who didn't did freeze up for a few seconds before they came back.
It may have affected a few optical repeaters in the videotron network also.
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I know there was a massive power glitch earlier this morning, and affected a very wide area. I was on a Teams meeting, and we were at least 10 people, from various areas of montreal/laval and south shore, and many of us experienced the glitch at the same time. Many of us were not disconnected since we have UPS devices on our equipment, but those who didn't did freeze up for a few seconds before they came back.
It may have affected a few optical repeaters in the videotron network also.
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I know there was a massive power glitch earlier this morning, and affected a very wide area. I was on a Teams meeting, and we were at least 10 people, from various areas of montreal/laval and south shore, and many of us experienced the glitch at the same time. Many of us were not disconnected since we have UPS devices on our equipment, but those who didn't did freeze up for a few seconds before they came back.
It may have affected a few optical repeaters in the videotron network also.
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same here, NDG
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Same here Hochelaga
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same here, villeray
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Same here Terrebonne
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Here also I'm in saint-henri montreal
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is internet down here in Boisbriand QC?
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Same. Candiac
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0
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Same in Longueuil
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Yes just wait and ask compensation
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Hi All,
Please note that we are currently experiencing difficulties with our internet service. Please restart your modem, wait a few minutes and the service should return to normal.
Thank you for your understanding.
The Fizz Team
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Same in La Prairie, but now it's back.
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It is back on my side. Verdun.
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Il me semble que cela arrive souvent depuis environ 2 semaines!?!?! En plein jour quand tout le monde télétravaillent!!!
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Yup.. Many people have reported it in various parts of Montreal and surrounding areas off island.
I know there was a massive power glitch earlier this morning, and affected a very wide area. I was on a Teams meeting, and we were at least 10 people, from various areas of montreal/laval and south shore, and many of us experienced the glitch at the same time. Many of us were not disconnected since we have UPS devices on our equipment (but we heard UPS kick in), but those who didn't did freeze up for a few seconds before they came back.
It may have affected a few optical repeaters in the videotron network also.
I would have assumed that their equipment would be back online already. A Power cycle of your modem at this stage would not hurt also.
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opos.. sorry for the multiple posts in this thread.. Looks like my laptop needed a reboot :) Doing strange things..
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Back in Plateau too, but I've lost faith now. When it was down there was no way to connect/call FIZZ to report the outage. Twitter hasn't been updated since 2020, and fizz.ca was offline.
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Do we know if Videotron's customer have the same problem???
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Same in Rivière des prairies 👍
I work from home and this isn't a good time for a bug like that
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Pretty sure it is, since it is all the same lines, same equipment on their end, and same network overall.
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Lost internet around 9:40, Montreal. Came back around 10:25.
Videotron also lost internet service.
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Mine in Montreal still doesn’t work…. I am going mad right now, no one from the customer service is responding to my problem. I can’t believe that I wasted my whole morning fixing this funny problem and it still doesn’t work.🤡
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Is there something else we can do beside restarting and resetting the modem? It hasn't worked for almost 2 hours now.
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Back online as of 30 mins ago in Hochelaga
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Même chose à cowansville j'ai redémarrer et marche pas plus
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Its a 12:06 pm and i dont have internet since 9:30. I need to work, and the fucking internet not worksss. Some one has internet maintenant?
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Same here, still doesn’t have internet, no body from the customer service responses to my questions at all tho.
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Here is the answer that I got from Fizz:
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