I am trying to buy a phone, but my billing and my shipping address are not the same and the site won't let me select a different shipping adresss than the one on my credit card. How can I separate those, so that I can purchase the phone?
Hello vsavova,I'm sorry to hear about the situation you encountered. I invite you to contact us in private, so we can do the necessary verifications and help you, with the email linked to your Fizz account, so that we can make the necessary verifications.We are available for our customers 24/7 on social media contact channels, such as WhatsApp, Messenger, or the chat line. Here is a useful link: https://fizz.ca/fr/nous-contacterThanking you for your understanding, I wish you a good day!- Cecilia
have you tried refreshing the web page ?
@vsavova You might not be able to do so for security reasons.
See if the customer service can help :