Payment failure?

I was charged twice then received an email saying the card # didn’t work.
Also, impossible to access the chat.

Answers

  • Dgjf
    Dgjf Code de référence/Referral code: BS7M5Posts: 2,437
    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • NinjaBunga
    NinjaBunga Ref: 3AECAPosts: 201
    Multiple member have reported this issue this morning. Fizz should be aware of this issue by now :P
  • Same thing happened with me !!
  • cristi
    cristi Posts: 206
    Sorry about that Patrick.
  • Whizz
    Whizz Posts: 8,312
    Hello Patrick,
    Apologies for the unpleasant situation.
    I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
    Thank you for your understanding.
    Have a good day.
    Catalin
This discussion has been closed.