I need stable wifi. Everyday, i have to restart modem for wifi to work. Works fine with cable. Why?

Exactly as stated. Every few days, my wifi acts up and will work on some devices and not all. Unless I reboot. If i dont have time, i have to plug the ethernet to get it working, however we have several devices working on our system, and 1 ethernet cable. Interestingly this rarely happens with my wifes macbook. Only all the other devices

Answers

  • Whizz
    Whizz Posts: 8,273
    Hello Pierre,
    I am sorry to hear about this situation.
    You can try the manipulations Fizzy mentioned.
    Also, you can try deleting the network from the affected devices, restart them, search for the WIFI network and reconnect.
    If by any chance the issue persists please contact our support team: https://fizz.ca/en/contact-us
    Have a lovely day,
    Alex
  • cristi
    cristi Posts: 206
    Hi
    I would add an extra router from fizz modem and use this one. At least you will see how the other devices behave with the new wifi router.
    Just an idea.
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