Hello someone for talking except a robot

Can i talk with human ?
Or this automatic company ?


  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 18,410
    Hi Florent

    Here we are users we can try to help you

    You can contact customer support by chat
    1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
    2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
    3- Click on it, and select chat if available, or any other option
  • vgStef
    vgStef Posts: 110
    Hi Florent,

    Here is the community forum.

    If you can to chat with Fizz, you can connect to you account and go to this page : https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

    There, you'll see the question mark on the bottom right corner. Click on it, then click Chat.
  • StefanM
    StefanM * Code référence/referral code 50$ -> ALXMQ *Posts: 905
    Yes you can. Via the chat function you can be connected to an agent. Alternatively you can use WhatsApp or FB
  • Strauss
    Strauss Posts: 191
    When chatting, you get automatic questions and answers first. Then someone will actually help you.
  • Whizz
    Whizz Posts: 8,233
    Hi Florent,
    Sure thing, you can contact our customer service team via the link I provided you with in the other post about the payment issue you encountered with your mobile plan.
    Here you can find more information about how you can contact us: https://fizz.ca/en/contact-us
    Thank you very much for your understanding.
    Have a good one!
This discussion has been closed.