why me upload speed is so low?

Recently I noticed that I can not upload any thing. my upload speed is too low.and it doesn't matter how long I wait, at the end my file not going to upload!!!!

Answers

  • Whizz
    Whizz Posts: 8,524
    Hello Adrina,
    I'm truly sorry to hear this! I kindly want to inform you that I checked your account, the plan is active and in good standing, there are also no maintenance works currently carried out in your area. Your modem signals are well within norms as well.
    In this case, please try rebooting the modem as the others have suggested as well and please test both via Wifi and Ethernet, to see whether the situation happens in both cases. If after the reboot, the issue is ongoing, please reach out to us so we can make the needed verifications and further help: https://fizz.ca/en/contact-us
    Have a lovely day,
    -Ioana
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