No sound on phone calls?

Since transfering my phone to Fizz, I haven't had any audio on my phone calls. I can access my voicemail if I have a bluetooth speaker paired, but the same thing doesn't work for phonecalls. The phone call will connect, but there is no sound.

Answers

  • Whizz
    Whizz Posts: 10,259
    Hello Joshua,
    I have verified your Fizz account, and your line is active, so everything should work properly. Did you followed the advices from our community members?
    Please reach us back if the situation persists. We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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