why I get calls directly into my voicemail ?

most of the calls are getting directly into my voicemail although the phone is not used, the ring is on and loud and there are no blocks. some calls pass, like whenever I call my cell from my home line. Please call me to explain or to fix.


  • Some people can send messages directly in voicemail by his voicemail
  • Contact Fizz support for that
  • Whizz
    Whizz Posts: 8,454
    Hello Florian,
    I see that you've already reached us in private and a colleague of mine has helped you to escalate the issue further. Once we'll have an update, we'll get back to you via email.
    If you need further assistance, I'm kindly asking you to contact us again by live chat or via social media: Facebook Messenger or Twitter. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
    Have a good one!
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