when i put my address on the site it says that its not available but i know my neighbor have videotron installed and videotron is fizz parent company so how can i enter in contact with some fizz people to fix this ?


  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 18,411
    This happen with all the site or only a specific one?

    If this happen with all the site check the lead status

    If this happen only with a specific one did you try to change the DNS settings?

    You can also try to turn off the modem for 5 minutes,

    You can always contact the Fizz's support directly by chat:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at
    2- Click on this link:
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • EdmTrance
    EdmTrance Posts: 2,781
    Problem resolved?
  • Whizz
    Whizz Posts: 8,445
    Hello Jean-Wilbert,
    Can you please contact us on Live Chat in order to verify the address and help you further?
    We are available between 8 am and 9 pm everyday or any time at
    Have a wonderful day.
This discussion has been closed.