Why my Payment not working ?

I missed my payment and I’m not able update it since the payment onglet is grey. Super frustrating we can’t talk to no one .

Answers

  • Whizz
    Whizz Posts: 13,748
    Hello inès,
    Could you please verify with your bank to make sure that you have the necessary funds on your card and if they are not blocking the payment towards us? Our system will retry once again to process your monthly payment by the end of the day. For more details, please take a look at:
    https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    If the issue still persists, please reach us by Facebook Messenger or Chat to assist further with this issue.
    Thank you for your understanding.
    Have a good day.
    Catalin
  • Ari M.
    Ari M. Posts: 100
    Please contact Fizz to help you.Make sure your bank and credit card are all good.
  • poker85
    poker85 Posts: 776
    All works now ?
  • you should contact the support team and they will help you with this issue.
This discussion has been closed.