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I am receiving SMS as emails, why?

I am receiving emails from Fizz with SMS messages in them, but i never received the texts themselves... Any idea why? This doesn't happen with all texts, some do go through.

Answers

  • M T. #338
    M T. #338 Posts: 2,941
    That's because Fizz decide to send by email instead of text.
  • Fizzy
    Fizzy Posts: 6,450

    You can check your communication settings via your Fizz account.

     

    You may contact Fizz support if you are receiving other than your preferences.

  • Whizz
    Whizz Posts: 7,846
    Hello lilian,
    I see that one of my colleagues has assisted you with this matter through a different communication channel. Hope everything is good now.
    Have a good day!
    Catalin
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