Is it normal to text spam people after 11PM?

Aleksey P.

While we still can't receive SMS from some short numbers, Fizz has no issues with spamming via SMS after 11 PM.
btw, all my communications preferences are set to email.

Fizzy

Yikes. I received my text from Fizz at 11am and also an email at 2pm.

How many texts did you receive?

 

If you are concerned with the timing, you should chat with Fizz support.

Mike

Sometime I receiving SMS at 1am, but my phone is in night mode, therefore I do not care and only important phone calls or text can go throw

Fizzy

We also keep our phones on night mode.

A family member is with Virgin mobile and they have sent text out at 4am. Go figure.

Sabrina C. #5930

My husband received this text from Fizz yesterday afternoon while I received it this morning at 4am! I’d say chat with fizz either with the chat bubble or on Messenger. I put my phone on night mode so it doesn’t bother me.

Victor C. #1356

Get use to it, also they send text when your plans renew, usually at 1 am

Allison W.

My text and email about it arrived at about 5am this morning, even though my preferences are set to email only after other late night/early morning texts from Fizz.

DIANA I.

I got at 10 pm,
how they select time and customers?

Jaquesdoo

They are probably jammed on their server

GOAT

I also got the text in the middle of the night. Luckily Do Not Disturb was on!

Whizz

Hi Aleksey,
We are really sorry for the inconvenience.
Thank you everybody for the feedback. We will improve everything.
Have a good one!
-Bogdan

Chris K. #7521

Put your phone into Do Not Disturb mode when you sleep.

Allison W.

@Chris Putting your phone in do not disturb mode isn't terribly practical when you have elderly parents and young adults living away from home. I want either of them to be able to reach me in the middle of the night if it's important. I just don't want "congrats on your rollover" and similar texts from Fizz. Which is why I put my notifications for Fizz to email. But I keep getting late night/early morning texts anyway.

Mike

@Allison for example for android you can configure priority calls in order to bypass the night mode

Allison W.

@Mike, yes I could, assuming that I know every priority number that might call me, or maybe Fizz could just respect my communication preferences since they bothered to ask for them, or not send out promotional texts before 5am.

Fizzy

@Allison with an android phone, I am able to customize the Do Not Disturb option.
My phone will notify me for texts only if they are from my contact list.
Also for phone calls, only a repeat phone call from the same number will ring.
So I can enjoy my sleep.