Prolonged period outside of subscription area?
I will soon be starting seasonal work in Nfld for the next 6 months. I will be within the coverage area on a partner network, but definitely outside the subscription area, Ottawa in my case. The fizz policy on this is pretty clear:
"We reserve the right to interrupt or block access to our network of partner providers if you use your mobile service primarily on their networks for 3 consecutive payment cycles."
My question to the Fizz police, do I terminate my Fizz plan in favour of an national carrier?, or can I apply for an exception and remain a Fizz member?
Answers
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Maybe should you contact them directly by chat considering the fact that we are just subscribers like you and not the Fizz police.2
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Might be worth trying, see how well it works, and see if they do end up terminating you. You can easily sign up with another provider if/when that happens.2
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Dan, like you wrote, the Fizz policy is pretty clear.
If you have been a customer for many months, it's a good idea to contact Fizz support to see if you can apply for an exception to remain a Fizz member. Let us know the outcome.
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I'm sure in a year from now, many nice features (and exceptions) will be in place. At this time, basic standard needs are covered.1
