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Got an additional card I didn't requested, what next?

Hi dear Fizz team,
I ordered 2 cards but days later I got an additional card I didn't requested,
What to do next?


  • Mike
    Mike Posts: 18,409

    This is a forum. Therefore, you need to contact them for the extra card


    Please contact the support

    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

  • Mike
    Mike Posts: 18,409
    For activate the card this is the link
  • If they do not charged for it you could offer it to someone else.
    Or like @Mike proposed contact support.
  • Well, so I contacted support and they told me to keep it :)
    Thanx everyone for your answers.
This discussion has been closed.