Got an additional card I didn't requested, what next?

Options
Diego V. #4666
Diego V. #4666 Posts: 2 ✭✭
in My Mobile
Hi dear Fizz team,
I ordered 2 cards but days later I got an additional card I didn't requested,
What to do next?

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
    Options

    This is a forum. Therefore, you need to contact them for the extra card

     

    CHAT
    Please contact the support

    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

  • Mike
    Mike Posts: 20,727 ✭✭
    Options
    For activate the card this is the link
    https://fizz.ca/en/faq/activate
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
    Options
    If they do not charged for it you could offer it to someone else.
    Or like @Mike proposed contact support.
  • Diego V. #4666
    Diego V. #4666 Posts: 2 ✭✭
    Options
    Well, so I contacted support and they told me to keep it :)
    Thanx everyone for your answers.
This discussion has been closed.

Categories