Got an additional card I didn't requested, what next?

Diego V. #4666
Diego V. #4666 Posts: 2 ✭✭
in My Mobile
Hi dear Fizz team,
I ordered 2 cards but days later I got an additional card I didn't requested,
What to do next?

Answers

  • Mike
    Mike Posts: 21,577 ✭✭

    This is a forum. Therefore, you need to contact them for the extra card

     

    CHAT
    Please contact the support

    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    FORM
    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

  • Mike
    Mike Posts: 21,577 ✭✭
    For activate the card this is the link
    https://fizz.ca/en/faq/activate
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
    If they do not charged for it you could offer it to someone else.
    Or like @Mike proposed contact support.
  • Diego V. #4666
    Diego V. #4666 Posts: 2 ✭✭
    Well, so I contacted support and they told me to keep it :)
    Thanx everyone for your answers.
This discussion has been closed.

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