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Need to contact fizz to reset pin?

Need a PIN number to set up my pin for voicemail

Answers

  • MARROY
    MARROY Posts: 47
    When I signed up Fizz sent sent me an SMS with a temporary PIN. My best guess is that to reset a lost or forgotten PIN you will have to contact Fizz support directly.
    This is the SMS I originally received.
    Welcome to Fizz.
    To access your personal voicemail, press (and hold) the 1 on your phone's keypad.
    Important: Make sure to set up your PIN and complete your voicemail's initial set up, or else your preferences will be lost. Your temporary PIN is 7xx7
  • Kovid
    Kovid Posts: 567
    Contact Fizz by chat to get another PIN
  • contact them via chat to reset it.
  • Whizz
    Whizz Posts: 7,846
    Hi Jessica,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu
  • __________
    __________ Posts: 2,496
    For those of you who are interested, an option exist to change the PIN number by yourself now.

    In your account go to "My Plans" -› "Manage my plan" -› "Advanced Parameters" and click on the link as shown on the picture. As simple as that. :)
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