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Why my Texte voicemail data is not working?

I tried everything i can send text but cannot receive them, my voice mail say that I have not this service and my data is not working


  • gremiobr
    gremiobr Posts: 237
    You can contact fizz by chat or Facebook messenger to check
  • Mike
    Mike Posts: 18,409

    When did you activate your plan?

    If it is more than couple of hours contact the support.

    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

  • redhead
    redhead Brossard, QuébecPosts: 738
    You can also check your APN settings (if on Android) or update your iOS (if on Apple) AND restarting your phone. If that fails, contact Fizz (easiest on Facebook messenger).
  • My koodo account is still running i though you guys were supposed to cancel that for me, i think that is probably why it is not working properly
  • R1ck_D
    R1ck_D Posts: 493
    @Alexandre Lagace
    - You are in a Public forum here, not Fizz consumer services
    - We are not CSR
    - Please contact Fizz on Facebook page
    or Follow @Mike Link, that should resolve your problem
  • R1ck_D
    R1ck_D Posts: 493
    Ici c'est un forum de clients, il n,y a pas de personnel de Fizz autre que des modérateurs.... et il ne pourrons régler ton problème ....
    il n'y a pas de: ''you guys'' in here .... just some average joe who are trying to help you.....
  • Whizz
    Whizz Posts: 7,879
    Hi Alexandre,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
This discussion has been closed.