Why my Texte voicemail data is not working?

Alexandre L. 13436

I tried everything i can send text but cannot receive them, my voice mail say that I have not this service and my data is not working

gremiobr

You can contact fizz by chat or Facebook messenger to check

Mike

When did you activate your plan?

If it is more than couple of hours contact the support.

Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

redhead

You can also check your APN settings (if on Android) or update your iOS (if on Apple) AND restarting your phone. If that fails, contact Fizz (easiest on Facebook messenger).

R1ck_D

Do as @Mike and @redhead says and come back to select the answers that solve your problem. Thx

Alexandre L. 13436

My koodo account is still running i though you guys were supposed to cancel that for me, i think that is probably why it is not working properly

R1ck_D

@Alexandre Lagace
- You are in a Public forum here, not Fizz consumer services
.
- We are not CSR
.
- Please contact Fizz on Facebook page
.
or Follow @Mike Link, that should resolve your problem

R1ck_D

Ici c'est un forum de clients, il n,y a pas de personnel de Fizz autre que des modérateurs.... et il ne pourrons régler ton problème ....
il n'y a pas de: ''you guys'' in here .... just some average joe who are trying to help you.....

Whizz

Hi Alexandre,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu