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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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transfer to Fizz phone numbers doesn't work yet. how long it will take ?who can help or who can tell when will my phone numbers can be transfer. which is already activate … -
Mobile service not workingHello everybody! I ordered a SIM card for a phone I used to have and activated it upon receival. …
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Do MMS messages use data from my data plan?I have the unlimited messages, unlimited minutes, and 2Gb data, on Canada and USA plan. It seems to…
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Month 2 and my phone plan is not active?So I'm on my second month with fizz and my plan is not active anymore. I can't find any way to fix …
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"Mobile Network State: Disconnected" Is that normal?I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected". I … -
Apply a data upgrade on a sms only plan?Can I have a 500mb data plan if I just have a sms plan and I add the 500mb upgrade ? Thank you -
Roolover for international callsThe roolover for the unused minutes of international calls is applied? -
No pictures go through text messages?So I can't send pictures through text, I checked the APN settings, I'm on Iphone so it's automatic?…
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Can I delay the s deliberyHi I am outside the country I was wondering if I can make my order and delay the delivery of one we…
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Roaming providers in UsaWhich company are used in roaming when I will be in USA?
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Unable to type SIM?Hi, I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz si…
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Why can't I call or text after activating?Can't call or text and can't receive either... Activated everything and sim card works, please help!
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NO LTE 4G, only 3G network available?I strictly set APN parameters according to your guides on receiving my SIM card. However, after mul…
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Talking (Calling) and browsing the internet at the same time.If I have an unlimited voice calling plan, with say 4 GB of data, will I be able to make calls, and…
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Is the FIZZ Community the new addictive drug of choice?Is the FIZZ Community the new addictive drug of choice? Does anyone feel they are starting to spend… -
Porting over number from Bell to Fizz, do I need a new sim and will I lose the cheap pricing ?The title is self-explanatory, but fizz customer support is not helpful at all. I found out that I … -
2FA resolved by end of April 2019?Fizz has officially announced that the "beta" introductory period will be over in April. … -
Didn't receive my sim card, although they say it was delivered 20 days ago..Ordered a sim card, planete mobile says they delivered it 20 days. And there's nothing in my mailbo…
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Network not recognisedAt first, the fizz sim card was not recognised at all by my S6. Like nothing inserted. A put an old…
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spam calls ?have anybody else experience spam calls on there new fizz number ?
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Web to SMS ?Hello, Can I send a SMS through email ( web ) to a Fizz subscriber like number@fizz.ca or whatever…
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Gift option not showingI want to transfer some extra data between plans in my own account but the "Gift" option …
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REset voice mail pinHow do I reset my pin?
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My transfer not fully completeHi , I just transfer my number from Fido to fizz , it supposed to be complete in 2 hours but it pas…
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Text Spam Since Switching to Fizz?Am I the only one getting a lot of text message spam since switching to Fizz? When I was with Roge…
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