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Archives for September 2019
Discussion List
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How much do travel add-ons cost?How do I get to the Travel Add-on Cost? Each time I click on Mobile/Travel, it brings me back to my…Answered ✓ Closed Keith S. #11736 30 views 6 comments 20 points Most recent by Fizzy Welcome and join -
buy sim card with a visa card from another countryI am trying to buy a sim card online using a visa card from another country. Actually I tried two d…
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Better to have 2 plans on 1 account or create new account for the 2nd plan?So in terms of receiving rewards and levelling up, which is better? If I already have an internet… -
Why does my Mastercard Debit Card not work?I have a mastercard debit card. Why does it not work? Can an option not be added? I live in Quebec.
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Just a heads up everybody?Hey everyone, not a question but more of a heads up in case you didn't get the e-mail from FIZZ, bu…Answered ✓ Closed Micah 3 views 12 comments 22 points Most recent by Andréanne G. #4496 Welcome and join -
something went wrong with my billing addressthe system sais that something is wrong with my billing address, furthermore the site gives me a di…Answered ✓ Closed christian R. 30228 2 views 9 comments 9 points Most recent by Gualberto Welcome and join
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maximum number of credit cards on my account / but i have yet to register for anythingi keep trying to register for an internet plan but when i submit my card info, the system sais i ha…Answered ✓ Closed christian R. 30228 1 view 7 comments 20 points Most recent by Gilles Welcome and join
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Who are the companies behind fizz?I heard fizz is owned by Videotron. Are there other partners involved? I tried to click on Terms &a…
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how do i transfer my number?i am still on another plan that ends soon and i want to transfer my number before i lose it but i h…Answered ✓ Closed Marie G. #11395 13 views 1 comment 14 points Most recent by Fling Welcome and join
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whats my billing address?whats my billing address? for the credit cardAnswered ✓ Closed david M. 15807 24 views 4 comments 14 points Most recent by Gates Welcome and join
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The second I transfer my old phone number to a fizz account will it activate my account?I want to transfer my old phone number to fizz but the second I do that will il start my fizz accou…Answered ✓ Closed Sarah-Maude B. #11348 16 views 4 comments 16 points Most recent by MartinUX Welcome and join
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j’ai pas reçu la carte sim ancorej’ai pas reçu la carte sim ça fait une semaine
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le système d'activation ne fonctionne pas que dois-je faire?je tape les 6 caractères du code d'activation et rien ne se passe
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End of SIM activation period?I have also been unable to activate my SIM and today is the last day I have to activate but I don't…Answered ✓ Closed Celine N. #11048 23 views 4 comments 17 points Most recent by Gates Welcome and join
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giving away data I have way to much I don't need??if anyone needs data I have a lot for eveybodyAnswered ✓ Closed MoneyMatt 2 views 2 comments 20 points Most recent by Annick M. #1972 Welcome and join
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I did not get it my sim card delivery?Where is my sim card ? I want refund because i did not get it delivery
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Claimed as commercial addressHi, I am already a Fizz mobile customer and will move soon and want to get the Fizz internet for my…Question Closed Sonja R. #11095 241 views 0 comments 12 points Most recent by Sonja R. #11095 Welcome and join
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Changing my mobile plan to fizzI have a telus simcard and I want to know for using your service I should a new simcard?
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Select SIM numberI am going to register for a SIM card and a plan. how can I select my phone number? can I choose it…Answered ✓ Closed Saeed S. #10692 190 views 6 comments 24 points Most recent by Gates Welcome and join
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Do you have a customer service line to call?I need to call a customer service line to ask some questions before moving to you company and I nee…Answered ✓ Closed Iyad A. #10815 11 views 5 comments 23 points Most recent by Allison W. Welcome and join
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How do I proceed to returned my 2nd SIM card and get reimburseI re-ordered another SIM card by mistake. What's the procedure to returned it and get a refund? Ple…
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Invalid SIM?1234 PIN isn't working don't have access to Fizz network What do I do? plus it says invalid SIM? I …Answered ✓ Closed Lucie E. 247 views 6 comments 19 points Most recent by Andréanne G. #4496 Welcome and join
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Having Credit CardI am a new comer and want to register for a SIM Card while I dont have any credit card. How can I d…Answered ✓ Closed Saeed S. #10692 4 views 2 comments 12 points Most recent by Irene Welcome and join
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Does fizz work in the NB, most precisely in Moncton?I want to buy a Fizz SIM card but I’m not sure if it will work in Moncton (Nb) my friend can ship i…
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I have ordered a SIM but it's about to 2 weeks but I haven't received it yet, it said just 2 days?15 days but still no SIM deliveredAnswered ✓ Closed mohammad F. #10439 12 views 5 comments 14 points Most recent by Gates Welcome and join