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My Mobile
Archives for January 2019
Discussion List
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Tutorial: How to port your old phone number from other mobile provider to Fizz?Fizz lack the step by step guide for phone porting. Let's work together to consolidate one ourselve… -
Does Fizz actually display the Data used?Before people had mentioned that the data that fizz had displayed wasn't correct for some odd reaso… -
Why is sms not working at the moment?I am unable to send sms to any of my contacts and neither are my friends who are with Fizz. Can’t e… -
Reimbursment from begining of Novembre?What should I do to get my reimbursement? I already talk with them 8 times in the last 6 weeks ... … -
How do I know if I've overused data if I changed plan?Hi, I've recently changed my plan to the basic "w/o any data" plan that's a bit less than…
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why incoming text not working?my incoming text does not work
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seriex problemeDepuis hier, quand qlq'un m'appelle : 1- Mon téléphone ne sonne pas. 2- Dès l’appel, le message d'…
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Other Canadian area codesIs there a technical reason we can't carry our existing phone number from a Saskatchewan area code …Answered ✓ Closed Kevin H. 4656 51 views 8 comments 15 points Most recent by Anthony I. #889 My Mobile
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Roaming used at Toronto. Spent thosands of bucks. Why?So I used data roaming ata TORONTO, because I thought the data also works there for I chose CANADA …Answered ✓ Closed Christopher ZHENG 1 view 3 comments 14 points Most recent by Thomas A. #569 My Mobile
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Is there other ways I can make a payment ?Hi , I was wondering do you have an other way I can make a payment without using my credit/debit ca…
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Updated payment method, how to make/push payment to unblock SIM?I have updated my payment method on the fizz website and would like to unblock my SIM card although…
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Not wanting to update Apple device to latest version?I was browsing the Fizz subreddit and found this useful for those that do not want to update their … -
Why am I no longer receiving sms texts since New Years' Eve?I stopped receiving text messages since New Year's Eve. I tried my sim in a different phone ans it …
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Gifting to another uer not working?Hello there. Under the MY Perks section, I was trying to gift the 500MB mobile data to my son, ano…
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Voicemail pin and language issues?I've been having issues with my voicemail. When I go to check them I get the tutorial menu every ti…
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Is the costumer service going to be better?I never see the chat buble.i'm logged in almost every hour. I'm looking at the bottom of my profile… -
NO PLACE TO PUT referral codeHi, I ordered a NEW Sim card. but i am not finish activating my plan yet. because there are not a p…
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Do you have a list of the countries in found in each zone anywhere? (Specifically "Zone Latin AmericHi, I'm travelling to Bonaire and wanted to know it will be covered if I get a "Zone Latin Ame…
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I moved my phone from other carrier to Fizz and seeing roaming errorI just activated my SIM card and move my cell number from other carrier to Fizz. But for any call t…
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Travel zones & prices?I activated my plan, but I still can't see travel zones and prices. Has anyone had this issue befor…
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Limits on Roaming?What are the limits on North America Roaming? 1) are there limits (that is, the number of days) roa…
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Unable to receive SMS or MMS?Anyone else having issues with texts today? APN settings are fine and I am able to send both SMS/MM… -
Where's my LTE?When on cellular data, I only get 3G. Also, the option for LTE is enabled on my iPhone and my plan … -
Is there a resolution for Two Factor Authentication Codes 2FALooking to follow up with anyone to see if they got two factor authentication codes (2FA) working w… -
How do you switch upgrades?I was wondering how to switch upgrades, e.g. 250MB to 500MB. I couldn't see switch button nor remov…