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My Mobile
Archives for January 2019
Discussion List
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Multiple sims card on same accountQuick question, Can I have more than one sim card sharing internet? For exemple, I would add a sim … -
my lte doesn't want to workI don't understand why my data doesn't want to work. I have chosen the 6gb program. My iPhone is co…
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UK Travel Add onI saw that for UK, there are only data travel add ons available. No calling minutes. Is there a way… -
WIth the coverage Canada, What are the rates for US calling ?WIth the coverage Canada, What are the rates for US calling ?
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My data wont work?? But got everything else to workHi, ive activated my sim card yesterday and everything work exept my data. I have rebooted my Samsu… -
Why I don't receive text messages?Hello, I joined a month ago without a tick for unlimited text messages, since I do not send them, b…Answered ✓ Closed Dmitry Kryukov 141 views 5 comments 14 points Most recent by Mohammad S. #314 My Mobile
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Why the services status disappeared?Instead of improving it as many requested it, the live status disappeared from the FAQ page. It can… -
why deos IMEI not show after diealing *#060#?Hi, I am using Huawei produced in 2018 bought in China, after dialing *#060#, it does not show IMEI…
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Voice mail2?HI would appreciate if someone cam help me I tried to activate me voicemail and it dosnt work, i tr…
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Would this phone work with Fizz?Because the phone I currently use is older, a Samsung Galaxy S6 that has seen better days, I'm look…
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SMS not being delivered on Fizz EXT issues?When connected to the FIZZ network everything works fine however when connected to FIZZ EXT my iPho…
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SMS de compagnie (Google and Microsoft) et authentification, quand ce sera fonctionnel?Je comprends que c'est un problème connu de Fizz et il semble perdurer depuis des mois. J'aimerais …
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iPhone 6 suddenly showed "no sim card" after running for 4 days. What's wrong?iPhone 6 suddenly showed "no sim card" after running for 4 days. What's wrong? Just moved…Answered ✓ Closed Anne H. #1344 41 views 9 comments 13 points Most recent by Anne H. #1344 My Mobile -
NEED DATA? - Part 2 - I'm able to gift againAs I entered a new invoicing cycle, I'm able to give again and I have few gigs available. So send m…
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How do I reset my PINHi, I never got a text message with my PIN. When hold 1 down and get to voicemail I don't know wha…Answered ✓ Closed Gurcharan H. 31 views 9 comments 13 points Most recent by Johanne M. #358 My Mobile
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Text message problems?I have a data only plan, but I decided to try the Call and Text add-ons. The calling works fine and…
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i dont recive my sim carti order a sim
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How is the signal and LTE speed outside of QC?How is the signal and LTE speed outside of QC? For example, in rural area of Toronto or in the US.
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Can't find any options on ''Manage plans'' tab, thus i can't get my PUKHello, i see all the instructions on how to find your PUK code, and they all say ''My Plans>Mana…Answered ✓ Closed Alexis D. 4756 11 views 9 comments 15 points Most recent by aicha K. #1584 My Mobile
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Does the data stop by itself when we exceed what we have on our plan?Does it indicate anywhere in Fizz's term that the data automatically stop when we have reached the … -
Changing Plan cost $1 more in my profile than it does on the web site.So when I look at my profile. (i have the 8 gig can wide with unlimited text/phone and voicemail). …Answered ✓ Closed richard C. 4740 1 view 5 comments 14 points Most recent by Anne H. #1344 My Mobile
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What area codes are the phone numbers?Hello, I am wanting to switch to Fizz and get a new number (Rather than port from my old carrier). …
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Account Frozen. Money in account. Help?Hello, It has been a few days now that my phone is not usable as my account is "Frozen" W… -
Can I have my first sim card sent to a po box instead of home address?Would it be possible to use a PO box rather than my home address as I'm having certain issues with …
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why is my phone showing videotron instead of fizzMy phone says the service is videotron and not fizz sometime it goes back to fizz but now its stayi…Answered ✓ Closed jonathan L. 3175 41 views 1 comment 16 points Most recent by Emmanuelle B. #1515 My Mobile