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My Mobile
Archives for January 2019
Discussion List
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Multiple sims card on same accountQuick question, Can I have more than one sim card sharing internet? For exemple, I would add a sim … -
my lte doesn't want to workI don't understand why my data doesn't want to work. I have chosen the 6gb program. My iP…
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UK Travel Add onI saw that for UK, there are only data travel add ons available. No calling minutes. Is there a way… -
WIth the coverage Canada, What are the rates for US calling ?WIth the coverage Canada, What are the rates for US calling ?
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My data wont work?? But got everything else to workHi, ive activated my sim card yesterday and everything work exept my data. I have rebooted my Samsu… -
Why I don't receive text messages?Hello, I joined a month ago without a tick for unlimited text messages, since I do not send them, b…Answered ✓ Closed Dmitry Kryukov 146 views 5 comments 14 points Most recent by Mohammad S. #314 My Mobile
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Why the services status disappeared?Instead of improving it as many requested it, the live status disappeared from the FAQ page. It can… -
why deos IMEI not show after diealing *#060#?Hi, I am using Huawei produced in 2018 bought in China, after dialing *#060#, it does not show IMEI…
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Voice mail2?HI would appreciate if someone cam help me I tried to activate me voicemail and it dosnt work, i tr…
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Would this phone work with Fizz?Because the phone I currently use is older, a Samsung Galaxy S6 that has seen better days, I'm…
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SMS not being delivered on Fizz EXT issues?When connected to the FIZZ network everything works fine however when connected to FIZZ EXT my iPho…
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SMS de compagnie (Google and Microsoft) et authentification, quand ce sera fonctionnel?Je comprends que c'est un problème connu de Fizz et il semble perdurer depuis des mois. J'…
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iPhone 6 suddenly showed "no sim card" after running for 4 days. What's wrong?iPhone 6 suddenly showed "no sim card" after running for 4 days. What's wrong? Just …Answered ✓ Closed Anne H. #1344 41 views 9 comments 13 points Most recent by Anne H. #1344 My Mobile -
NEED DATA? - Part 2 - I'm able to gift againAs I entered a new invoicing cycle, I'm able to give again and I have few gigs available. So s…
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How do I reset my PINHi, I never got a text message with my PIN. When hold 1 down and get to voicemail I don't kno…Answered ✓ Closed Gurcharan H. 36 views 9 comments 13 points Most recent by Johanne M. #358 My Mobile
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Text message problems?I have a data only plan, but I decided to try the Call and Text add-ons. The calling works fine and…
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i dont recive my sim carti order a sim
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How is the signal and LTE speed outside of QC?How is the signal and LTE speed outside of QC? For example, in rural area of Toronto or in the US.
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Can't find any options on ''Manage plans'' tab, thus i can't get my PUKHello, i see all the instructions on how to find your PUK code, and they all say ''My Pla…Answered ✓ Closed Alexis D. 4756 14 views 9 comments 15 points Most recent by aicha K. #1584 My Mobile
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Does the data stop by itself when we exceed what we have on our plan?Does it indicate anywhere in Fizz's term that the data automatically stop when we have reached… -
Changing Plan cost $1 more in my profile than it does on the web site.So when I look at my profile. (i have the 8 gig can wide with unlimited text/phone and voicemail). …Answered ✓ Closed richard C. 4740 2 views 5 comments 14 points Most recent by Anne H. #1344 My Mobile
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What area codes are the phone numbers?Hello, I am wanting to switch to Fizz and get a new number (Rather than port from my old carrier). …
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Account Frozen. Money in account. Help?Hello, It has been a few days now that my phone is not usable as my account is "Frozen" W… -
Can I have my first sim card sent to a po box instead of home address?Would it be possible to use a PO box rather than my home address as I'm having certain issues …
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why is my phone showing videotron instead of fizzMy phone says the service is videotron and not fizz sometime it goes back to fizz but now its stayi…Answered ✓ Closed jonathan L. 3175 44 views 1 comment 16 points Most recent by Emmanuelle B. #1515 My Mobile