I moved my phone from other carrier to Fizz and seeing roaming error

Farzad S.
Farzad S. Posts: 2 ✭✭
I just activated my SIM card and move my cell number from other carrier to Fizz. But for any call that I want to make and error pops up that "Your SIM card is in roaming mode and not local. Do you want to continue?"
What is this error? Solution?


  • Ravnoor G.
    Ravnoor G. Posts: 17 ✭✭
    As @Jonathan pointed out, your phone doesn't support AWS frequencies (for 3G/4G/LTE) required for Fizz to operate for Home coverage. You're probably roaming off of Rogers that does support your phone (migrating from Chatr).
  • Patrick T. #1461
    Patrick T. #1461 Posts: 62 ✭✭
    You’ll have to change your phone.
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    When you see Fizz Ext it means you're in roaming.
    Your phone might be blocked after 3 months consecutive using Fizz Ext.
This discussion has been closed.