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My Mobile
Archives for December 2018
Discussion List
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Phone up to date, Carrier updated, says "Phone not allowed" in Network.Hi all, I made a thread about two weeks ago but no updates. My phone is an iPhone 6, running iOS 1…Answered ✓ Closed Gabriel F. 907 3.2K views 13 comments 119 points Most recent by Gabriel F. 907 My Mobile -
Fizz account management app for smartphones?Are there plans for a smartphone app to manage bill payments, add-ons and other account features?
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Add-Ons, Gifted Data and bonuses aren't rolled overHey I was just reading the legal notes and here's something interesting I found During a payment cy… -
Apn settings entered but data wont work properly?I bought and activated the plan recently and while calling works, i cant receive Mms messages and m…
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Setting APN on iPhone, How to!There is no APN parameters you can set manually on iPhones. To have an iPhone updating the carrier… -
cannot activate mobile data?New account, got voice and text working but no data. I have a iPhone X, 10GB plan, 0GB used (since …Answered ✓ Closed Jonathan L. 2239 11 views 10 comments 21 points Most recent by Marc H. #309 My Mobile -
No data after activation ?Activated my new sim andnp’an More than 5 hours ago. Unable to connect to data. What should I do?
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Unlocking Level 5?I am at level 4 close to level 5, however after referring someone I have received an email stating … -
can i change my number after moving out of province (in a service covered area, of course) and KEEPcan i change my number after moving out of province (in a service covered area, of course) and KEEP…Answered ✓ Closed Valentin S. 2562 133 views 5 comments 24 points Most recent by Allison W. My Mobile
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how to pause/hold the service at no cost while out of country? what is the maximum time length?how to pause/hold the service at no cost while out of country? what is the maximum time length? b…
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Roaming issue or working as designed?I have a fizz plan that includes Canada wide coverage. I was in Carleton Place this morning and my … -
upgrades valid for 90 days only??I thought this was valid for 2 years. Mine shows as 90 days only. Pics attached. -
What are my options if I were to go to the US/abroad, is my only option the 60minutes? Seems somewhaI'm planning a couple trips in the coming months, I don't really see any clear explanation as to wh… -
Level 3 free voicemailI made it to level 3 and got the free voice mail upgrade. I don't have voicemail on my plan, so I …
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Activation of SIM card on wrong accountMy husband ordered his SIM card but accidentally activated on my account. I don`t have a SIM card y…Answered ✓ Closed Julie C. 2554 251 views 10 comments 23 points Most recent by Mohammad S. #314 My Mobile
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iMessages is not working?I activated my account this morning and everything was working fine on my iPhone but now all of a s…
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Porting to new SIM card, while cancleling my existing SIM card within the existing promotion. Well II have activated a new sim with a random number 3 days ago with $46 for my existing 8GB Canada/ US …
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Cant apply 500mb upgrade, anyone else?so i waited to get to level 2 to get the 500mb upgrade instead. But I cant apply it to the unlocked… -
iMessage not activated?I just got my number transferred and it’s working for calls but iMessage is not activated for my nu…
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No data even after APN configuration (android)?I activated my sim card yesterday and I still dont have any data. I manually configured the APN and… -
Does anyone try to activate with IOS 11.X.X, and does it work?I just wonder if Fizz works with older IOS because I dont want to upgrade it to new system.
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Full signal but cannot connect to network this afternoon?Full signal but cannot connect to network this afternoon? I am in Montreal. Anyone has the same pro…
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Prepaid plan VS roaming?I just realize that the great thing with prepaid plan is that you can never accidentally roam and g… -
Why won't Moto G5 connect to FizzAfter activating, and then inserting the sim my moto g5 (International Edition) says "No Servi…Answered ✓ Closed John C. 2501 21 views 8 comments 26 points Most recent by Jonathan C. 2531 My Mobile
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The activation code is not valid. How to solve it?I received the new SIM card yesterday. When I went the web page and used the activation code (six d…