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My Mobile
Archives for December 2018
Discussion List
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Went to Fizz-ext and take 30 minutes to recover. IS it normal?I'm in Ottawa most of time and Fizz runs smoothly other than one time outage 2 week ago. Today I w… -
No Service since last couple of hours. What’s going on?I am getting No Service from last two hours. I tried to manually connect to fizz network but no luc… -
Extra VISA Charge when buying SIM card?When ordering a SIM card the Submit button re-appeared with no other message or indication that my …
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Can't complete my Sim activation and already got charged twice on my credit card? please contact mei try to activate my sim card, chose my plan, entered my phone number to transfer, my emei, got an …
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Today's OutageAnyone still having issues? I am still not able to make/receive calls and texts @Fizz, Can you con… -
Where are we and where are we going section?How about creating a separate section in the help page (https://fizz.ca/en/solutions) or the forum … -
Only way to get any signal is by using "Fizz EXT", long term solution ?Hi, yesterday I made a post and some users helped me out a ton. However, I was told something about…Answered ✓ Closed Gabriel F. 907 61 views 3 comments 16 points Most recent by Jason P. #807 My Mobile
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SIM not provisioned (Canada Plan)Hi there, 1 - I activated my SIM card 2 - I choose my plan (10gb, unlimited messages, unlimited min…
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How long are SIM cards taking to deliver?Ordered it last Sunday.. 2 day shipping? More like 5.. (and still going)Answered ✓ Closed Alejandro M. #925 161 views 13 comments 23 points Most recent by Alejandro M. #925 My Mobile
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Anybody has his Network back?anybody out there with his network working ? -
It's back (at least for me)Service has been restored for me at 12:00pm. Check on your side guys! -
When will the network issues be resolved?Are network issues common on this newtork. I am out of network for almost 2 hrs now.Answered ✓ Closed Mohammed H. 2673 11 views 5 comments 25 points Most recent by Kenny L. #23 My Mobile
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Voice MailHi Everyone. Would anyone be able to help me activate my voicemail?? I dont know my password and th…
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Can’t access network?Network not accessible. Can’t make calls, text or access dataAnswered ✓ Closed Bianca L. #701 1 view 9 comments 22 points Most recent by Mohammad S. #314 My Mobile
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Are outage common on fizz network ?Is it a common thing the outages ?
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Recent outage?Hey Fizz Whizz.... It would be nice to acknowledge outages like the current SMS/MMS outage (Dec.7) … -
I've lost signals of Fizz?No service signals now, I'm in Gatineau, Anyone else?
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Why the service is not functioningThe same thing happened last week. The service is out. I would like to know what going on with the …Answered ✓ Closed schneiders S. 1 view 8 comments 18 points Most recent by Ramashan Manikavasagar My Mobile
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Does going on fizz's website use dataQuestion is farely simple, does going on fizz.ca use data. I know that most other carriers exclude … -
Not receiving text messages?So I’m still having the issue of iMessage not activated, now I’m also not receiving text messages!!…
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Another outage?Anyone else? My ability to send/receive texts is gone, as well as make phone calls.Answered ✓ Closed Allison W. 181 views 42 comments 34 points Most recent by Jean-Yves B. #913 My Mobile -
How do I level up my stats on the community forum?Dispight being 5th in the overall raking for the community forums I am still Apprentice 1/5. How do… -
Unable to send pictures by textI am unable to send pictures by text. iPhone 5S latest version of iOS
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Can you give data to...?Can you give data to someone without a data plan and have that person use it? -
Getting Internet on windows phone Nokia Lumia 1020Hi. Please advise, I have a windows phone Nokia Lumia 1020. The fields for APN settings are differ…Answered ✓ Closed Daniel E. #902 61 views 3 comments 24 points Most recent by Lisa C. #527 My Mobile