Most Recent Discussions
My Mobile
Archives for November 2018
Discussion List
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Rima saderIf I want to cancel my order?
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I can't receive text messages. I can make calls, receive calls, and send text. What can I do?Please let me know different options I can try out! thanks.
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Activated a sim last night, wanted to port in after, chose a random number, but can't see to do thatActivated a sim last night, wanted to port in my number after, chose a random number, but can't see…
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International calling minutes don't work?I opted for the $5 a month option of 1000 minutes to call to the Netherlands when I signed up. My s…
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Cannot receive any calls? Whats up.All I want is some customer support please.
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Is Xiaomi Redmi Note 4X (Snapdragon) compatible with Fizz mobile network?Hi, Is Xiaomi Redmi Note 4X (Snapdragon) compatible with Fizz mobile network (sim card and mobile d…
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$25 plus taxes just for a call-out function? Are you kidding me Fizz?I activated my SIM card 24 hours ago with a $25/month plan, 1G data, unlimited messages, unlimited …
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Where is the chat bubble?The documentation says it should appear on any page, yet I don't see it on any page.
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Can I force my iPhone to use Bell towers when roaming?Does anyone know if I can force my iPhone to only use Bell Towers instead of ROgers towers when roa…
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Will the Ottawa Coverage Improve?Hi! I am RIGHT on the bubble of the FIZZ coverage on the West Side of Ottawa (West of Stittsville).…
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Use data outside Quebec Plan coverage ?I have data plan for Quebec coverage only. What can I do to have access to data outside of Quebec w…
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My Data does not wor?. I have a 2 GB plan, but when turn WiFi off, iPhone will not connect.I have a 2 GB plan, and using an Iphone 7. I did the IOS update, and under Mobile networks, it's co…
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Could not activate cellular data networkWhen first activating my phone I connected to LTE and tried a speedtest. Mid speed test it failed a…
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Will there be any phone/plan combo packages?Will some plans come with phones?
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Data doesn't work while on a phone call?While I am on a call and I try to go look something up (usually in answer to a question that came u…
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What is the add on cost for US TravelHi guys, sorry if this has been answered, i cannot find it. i am trying to find details on cost/co…
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If I register with an introductory rate do I get to keep that plan/price forever?If I register with an introductory rate do I get to keep that plan/price forever? Could someone fro…
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How do i change my phone #? did a port but its been 7 days without success.Already have beta package, dont want to lose that by getting a new simAnswered ✓ Closed Aaron S. #189 13 views 4 comments 14 points Most recent by unknown23123231 My Mobile
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Unable to send SMS on 'Fizz EXT' Networks?I am having a problem sending text messages when connected to any 'Fizz EXT' network on my Android …Answered ✓ Closed Glen B. #302 4 views 3 comments 20 points Most recent by Felix-Antoine Carignan My Mobile
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My Upgrades not workingI've been trying to add the 250mb upgrade that I got when I joined to my account since yesterday. I…
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Are incoming calls free?If I get a monthly plan, are incoming calls free, or am I charged for minutes used?
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Rate by minutes?If my plan have 0 minutes. how much would it cost per minute?
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What happens when once I use all my data?What happens when once I use all my data? Is my data cut off or will I be charged overages?
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My sms is now ok ?Hi Guys, when I first joined Fizz, my incoming SMS wasnt working, 2 days later, i got an email from…
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Account not billed. Why ?Hi there, I am kinda lost and I have no idea how to contact Fizz. So my billing date was yesterday…
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Does FIZZ limit the size of MMS video messages?Just signed up, tested texting = OK, tested sending picture = OK, tested sending video (3seconds) =…
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SIM Activation not working?Received an email this morning to continue activating my SIM card. But when I enter the Activation …
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NO LTE 4G, only 3G network available?I strictly set APN parameters according to your guides on receiving my SIM card. However, after mul…Answered ✓ Closed ziyue bj 824 views 17 comments 28 points Most recent by Bambie Tambourin My Mobile
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is iPhone Visual Voicemail support coming anytime soon?I'm just wondering if this feature will be added in the short term. Will it be included as part of …
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Can’t change my plan?I followed the guide to change my plan but when i click on manage my plan it says to click on ajust…