Activated a sim last night, wanted to port in after, chose a random number, but can't see to do that
Xin L. 1397
Posts: 1 ✭✭
in My Mobile
Activated a sim last night, wanted to port in my number after, chose a random number, but can't see to do that now, please help?
also, where's the chat with support bubble, can't seem to get any real help.
also, where's the chat with support bubble, can't seem to get any real help.
15
Answers
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Everything is pointing to you needing to perform the port in at the time you activate the SIM. If you didn't, you will need to get a new SIM to do so. See:
https://community.fizz.ca/questions/1805859-porting-number9 -
The chat bubble does disappear from time to time when there are too many people in queue. But there should be a Contact Form available to use at any time.
https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Or reach out to them on facebook chat.7
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