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Many people have been posting about the same issue this morning so it's clearly a problem with their system. Expect to get a refund but nonetheless contact customer support asking for a refund just to be safe.dans I received a SMS "payment failed" n they charge me twice Commentaire de KLJ août 2021
Someone with the same issue created another post. Apparently, multiple people have been charged twice, so you're not the only one. I expect Fizz to resolve their issue and refund the affected customers. Just to be safe, i'd recommend you contact customer support and personally ask for the refund.
Hi Laurie, The best way i've found to get customer support from Fizz is through their facebook messenger, give it a try. Good luck!
Hey new users! If you don't already have a referral code from an acquaintance, feel free to use mine so we can both benefit from it. Referral code : R6BFJ Cheers!dans This is the place for your referral codes. Here, and only here ⇩ Commentaire de KLJ août 2021
I had a similar issue when i was trying to switch from Videotron to Fizz's internet plan. I've been tempted to switch to their mobile plan as well but it looks like there's still a few quirks. Anyway, to answer your question, i'd suggest you contact Fizz on facebook messenger. The response time is reasonable and i've found…