Samuel C. 73358 ✭✭

Hi george. As said fizzy, press and hold the reset button on the back of the router. Have a great evening. Sam

Hi annie. Sorry to hear that. Try changing the “network selection” in the settings of your phone, Maybe your phone is set in a different region. You best bet is to contact fizz support again. Have a great evening.

Hi Anny That’s pretty strange, Maybe you should try and contact fizz support and they will help you out, as we are all members just like you on the community hub. Have a good day Sam

Ok thanks Fizzy

Bonjour Maude Veuillez vérifier que tous les câbles sont bien connectés. Essayez de redémarrer votre routeur. Si cela ne fonctionne toujours pas, contactez l'assistance Fizz et ils se feront un plaisir de vous aider. Bonne journee

Bonjour Maxime Les Niveaux plus haut donnent des donnes en plus ou des rabais sur les plans d"internet. Passez une belle journee:)

Hi Tina D'ont worry, tomorow when the technitian will come over he will bring with him the modem and install it. Have a great evening:)

Hi Lea Try updating you payment method in your account settings. If that doesnt work contact fizz support and they will gladly help you out. Have a great day:)

Hi kashif Here is a comlete guide on haw to retur your modem: https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem You can also follow @fizzy very detailed instructions. Have a good day.

Hey Leila The 40$ add on has been extended to November 18. Try contacting fizz support they will gladly help you out Have a nice day:)

Hi Abderrahman Yhey do but only for beta testing. You can get a good deal if your up for it. Here is the link: https://community.fizz.ca/questions/2472069-need-phone-need-beta-testers Have a great evening.

Hi kurien Yes absolutely They are such a provider Have a good evening.

Hi Navid Yes exactly but i have heard of cases where this didnt work. You may need to pay with a new card. If you Have any more issues contact the fizz team and they will gladly help. Have a great evening:)

Hey ozifa Is it only when your far or does it just randomly jump? Maybe its bad when your far from the modem and strong when your closer.

Hi redhead You said you get payment method declined when you put another card, I had the same issue. Try removing the old one and trying the new one. Personaly i had to wait about 30 days for it to work. Try contacting fizz support they will gladly help you out. Cheers:)

Hi charles I do not think this is possible but to be sure contact fizz support, maybe they could work something out fore you. Cheers :)

Hi Jooeun. Yes absolutely, you can do that. Just order you sim card here: https://zone.fizz.ca/dce/customer-ui-prod/#/simcard/order?step=quantity Once you receive it set it up here: https://zone.fizz.ca/dce/customer-ui-prod/#/simcard/activation?step=code Have a great Evening :)

Hi Maher Sorry to hear that, Please contact fizz support becuase we are all just member like you, we connot do anything about it. Have a good evening.

Bonjour noemie Veuillez vérifier que toutes les connexions sont bonnes et que rien n'est déconnecté. Si l'erreur persiste, veuillez contacter fizz pour qu'il vous en envoie un nouveau modem . Passez une bonne soirée.

No there isn`t any period of time you have to stay for you you can leave anytime. Excuse me fizzy i dont understand

No unfortunately at this time only Visa and Master cards are accepted for payment. Sorry about that.

Hi sam, I know it is a bit tricky but here is a detailed explanation: https://fizz.ca/en/coverage

Hey Olivia, if the problem is this reoccurring you should contact fizz themselves and they will help you solve your issue. All the best

There are three different sizes you can chose from when you receive your sim, the sim will most probably fit but your phone might not be compatible with the fizz network. For iPhones, the 5s is the oldest you can use. For androids the phones sold in the past 5 years are compatible. Please inform me of which one you have.…

Most of the time simply rebooting you modem does the job, if error persists try contacting the fizz team and they will gladly help you.

Hi Frederick, The company that owns them is videotron.

Wow that’s really nice of you, I see that there are no takers and my plan doesn’t have any data on it so I would gladly take it. Number: ********** Thank you very much

Once it had been entered you cannot change it, sorry about that.

I had the same problem and eventually I gave up, after about a month I tried again and it worked fine.

I do not think it will work, And even if it does the balance on the card will eventually run out and you will have to change it.