Philip D. #28440 ✭✭

Hi Belo, Where are you located?

Is this a referral bonus that you got for referring someone, or when you signed up? If the latter, you should contact fizz - it should have been applied to your third payment. Fizz recently made some changes to their transaction displays this may have messed up their billing process. If you referred someone then they have…

Vous pouvez plusieurs comptes et référencer chacun des seconds comptes. Vous pouvez acheter des cartes sim sur couche-tard https://fizz.ca/fr/couche-tard-sim Transférez tous vos numéros et commencez à économiser de l'argent!

Post ici https://communaute.fizz.ca/questions/2198330-codes-reference-seulement

Essayez de naviguer sur fizz.ca. Est-ce que ça marche?

Hi Patrice, If the interruption last longer than 48 hours you are entitled compensation (with some restrictions - see your service agreement) “ You are entitled to a credit if a service is interrupted and unusable for at least 48 consecutive hours. You will have to request a refund in writing within 15 days of the end of…

I get these email when I check internet pricing or availability for a friend. If your service is working, everything should be fine. Welcome to Fizz!

Si vous utilisez l'application, vérifiez les noms SSID pour chaque bande. Le modem doit effectuer une réinitialisation logicielle avant que les différentes fréquences n'apparaissent.

It’s like your referrals are family :)

Hi Dayan, Are your apn settings all correct? See this post https://community.fizz.ca/questions/2455688-apn-install-can-t-internet-receive-sms-image-remove-apn-opposite Are you able to see other networks when you are home - fizz ext networks? You may be able to purchase a cell signal booster in the worst case.

Quel type de téléphone avez-vous? voir ce post si c'est un pixel https://communaute.fizz.ca/questions/2453504-fizz-pouvez-ameliorer-qualite-lors-appels Peut-être aussi la réception dans votre région?

Ceci est un guide utile pour choisir votre vitesse. https://fizz.ca/fr/faq/quelle-vitesse-devrais-je-choisir

Did you check the tracking number? If it shows delivered, chat with Fizz. https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered To chat: Click the above link and scroll down, there should be a chat bubble near the bottom right side. Or send a message on Facebook https://www.facebook.com/fizzca/ They are open daily…

Waited too long to switch from Rogers. Saving at least 50% with Fizz!

Hi Julie, See your previous post and this one on the same subject.

I wonder if they would do this? I think videotron would want to keep a premium network to differentiate the two companies. So if Videotron goes higher then more speeds will open in the secondary markets.

Hi Myung, Is this a new construction? It might be the wiring is not connected in the walls. You may need a follow up appointment with the technician to get the wiring installed. Alternatively, you may need to consider getting DSL instead if a cable connection isn’t possible for some reason. Hope you get connected soon!

Hi Justene, A new building is listed as commercial during the building phase. After this is complete, it gets registered as residential - this takes sometime. In the Fizz system, you can't have internet at a commercial address so you are blocked in the automated system. As the others have suggested, Chat with Fizz to see…

Tant de gens généreux utilisant fizz :)

Hi Mathieu, It should occur after they have made their second payment, so you are right it should be open now. I would suggest you chat with support. https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends To chat: Click the above link and scroll down, there should be a chat bubble near the bottom right…

Hi Julie, You can re schedule your appointment by logging into your account. On your internet plan, click on manage plan, then click on appointments, here you will see your current appointment and then you can click reschedule to see if there is an earlier appointment. I would check daily as new appointments open up all…

Hi Maya, When you subscribe, you automatically pay for your first month of service. You next payment will be one month after your service is activated, so around Nov 2 for you. If you are interested in getting an earlier appointment you can log in to you account, click manage plan, then appointment. There you can try to…

J'utilise le routeur fizz. J'ai eu du service pendant 4 mois - aucun problème.

Je ne suis pas sûr qu'il y ait un grand besoin d'une application autre que la vérification de l'utilisation des données. Y a-t-il quelque chose de spécifique que vous souhaitez vérifier régulièrement dans une application?

Hi Michael, They are separate services and can be changed independently. I am happy with fizz home internet, much better than my old connection which had very slow upload speed.

I think is a “known” issue https://www.reddit.com/r/FizzMobile/comments/aviiz3/known_issues_with_hitron_coda4680/?utm_source=share&utm_medium=mweb Well now I know thanks to your question.

Votre appareil est-il un appareil québécois ou européen? Changer de pays sur Google Play

Je vous souhaite la bienvenue ... même si je ne suis pas sûr d'avoir répondu à l'une de vos questions. Mais je serai heureux de vous aider si je le peux :)

Fizz App: https://play.google.com/store/apps/details?id=com.hitrontech.fizz.wifi

Hi Julie, Unfortunately, (based one what I have read here) Fizz won't let you split an account. However, you should be able to add a different payment methods on your account. You can add another payment method under your profile add the new payment method. Then go back to the plan where you want to change the payment…