Manny L.

Hi Guys, I can confirm that at least in my building and neighborhood, videotron does not get the same interruptions as fizz. My downstairs neighbor has videotron and her internet works everytime mine goes down, and she almost never has interruptions. How can fizz internet be so unreliable if it's the same company as…

So just to be sure, I can't replace the Fizz CODA modem with another modem? I keep having connection problems and Fizz says it's not the network, and I know it's not my routers since I've changed those a lot, so the problem must be my modem. I really want to try with another modem, has no one done this?

Thank you Andrei for this suggestion, yes I have to reset the modem every 3-4 months because the connection becomes unstable. So if the problem is not the network in general, can you suggest a better modem for me to buy?

Thanks StefanM that's really good to know!

These interruptions happen a little too often around here, Fizz, any suggestions, can you help?

Here's mine, thanks! YU396

Very generous indeed!

Yep here's to friendship!

So I asked support why i don't have this third 2$ perk and they said it's not related to reaching level 5, it's related to the amount of activity you have in the community. This is misleading, the program is described as your activity giving you points, and you get perks when your points reach certain levels. Not cool Fizz!

Hi fizzy, thanks for that list but yeah my perks don't reflect that. At level 5 I only have two 2$ rebates for Internet, not 3. Think this is something customer support could help me with?

Very generous offer!

You can buy a cell phone signal booster for that! Look them up, good luck

Hi Anthony, I would definitely contact support, they should be able to help with this. There are 3 ways to do so: CHAT Go to this page (any article will do) https://fizz.ca/en/faq/what-payment-methods-can-i-use Log in if you're not already. The business hours are every day from 8 a.m. to 9 p.m. (EST). Wait 5 seconds for…

They're very fast mine only took 3 days

Like most cell or internet services the payment is automatic once your credit card is linked, which it has to be to open an account in the first place.

Nice gesture I'm sure someone will want it!

Yeah I don't see the point in passing more for speed that's already fast enough. However the idea that 5g could replace our wired modem for home internet is interesting. No more modem and router!

Nice gesture!

Hahaha it's too small for me too sometimes

I had this problem too and had to disable by VPN

Mine too, they told me it's because I have no data included in my plan

15mbps is the recommended minimum

Yes it should be

Yeah I have the same issue, prevents us from gifting data perks

Sorry not possible, but maybe you can cover it with a piece of fabric?

Fizzy, like I said it's not the gifting itself that isn't working, it's the ability to add a contact. They still haven't fixed it..

Hey guys so apparently there's a bug that they're working on that prevents me from adding any contacts so I'll have to wait for that to be fixed before I can gift anything

I don't need it but I'm sure someone does! Thanks for offering!

Thanks for offering, hope this helps sunyouth

Hi there, I would definitely contact support, they should be able to help with this. There are 3 ways to do so: CHAT Go to this page (any article will do) https://fizz.ca/en/faq/what-payment-methods-can-i-use Log in if you're not already. The business hours are every day from 8 a.m. to 9 p.m. (EST). Wait 5 seconds for the…