Issues between networks

chana F. · November 5

Recently, I cant receive calls from fido/rogers numbers. I am able to call them.

In addition, when I call numbers on the telus network, it is very unclear. when they call me back, it doe swork well. anything to solve this?

SuperFrizz 5CQ2W · November 5

Hi @chana F.

You should contact support for this https://fizz.ca/en/support

It's a chat. With a robot first but with a Fizz's agent after.

Hope you will quickly solve that importuning problems.

Welcome to the Forum and in the Fizz Community

Whizz · November 5

Hello chana F. ,

Sorry to hear about the issue.
For the moment I can only invite you to reset your phone`s network settings ( a quick Google help based on your exact model can help you find out how ) - be sure to restart the device afterwards and also test the Sim in another compatible device : https://fizz.ca/en/faq/compatible-devices

If the issues persists, I recommend contacting our customer services on chat with your device model, software model location and troubleshooting steps made for further investigations.

Have a good one,
Raul, Community Moderator

THORGAL CODE WT31T · November 5

https://forum.fizz.ca/en/discussion/2674354/issues-between-networks

Telus reportedly facing wireless outages in Ontario, B.C., Quebec

Source link below 👇

https://mobilesyrup.com/2026/11/05/telus-wireless-outages-ontario-bc-quebec/

Issues between networks

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Telus reportedly facing wireless outages in Ontario, B.C., Quebec

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