Why can't I gift my data

Mikey2378
Mikey2378 Posts: 2 ✭✭
in Data Gifting

I see referral codes but every time I try to gift some I get an error.

Best Answer

  • Whizz
    Whizz Posts: 29,089 admin
    Answer ✓

    Hello Mikey2378,
    Thank you for your interest in our services.
     

    Only mobile data included in your monthly plan can be gifted, and once a gift has been sent, it cannot be cancelled, reversed, or returned.

    Please note that promotional data, bonus data, rollover data, or data received as a gift from another member is not eligible for data gifting. In addition, both the sender and the recipient must have an active Fizz mobile plan, and both accounts must be set to Full Experience. This can be verified or activated from the My Settings section of each Fizz account.

    For complete details about eligibility, limitations, and the gifting process, you can consult the following Fizz help article: What is data gifting and how does it work? | Fizz

    After reviewing your account, I can see that there is currently no mobile data remaining in your plan for the current payment cycle. As a result, it would not be possible to gift data at this time.

    I wish you a great day!
    Peter, Community Moderator

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 4,219 ✭✭
    edited 4:36PM

    Hi @Mikey2378

    To give data you must have a plan with data and you can give only the data of your plan. Not some received as a gift from Fizz or other Fizzers.

    Welcome on the forum and Fizz community

This discussion has been closed.

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