Fizz TV: Upgrade your plan and introductory prices

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Answers

  • propea
    propea Posts: 616 ✭✭

    @shogun said:
    Thanks for your information

    Indeed. Alot of information. Thank you

  • BeakBird
    BeakBird Posts: 7,300 ✭✭

    Yes. Indeed.

  • Shadow20002
    Shadow20002 Posts: 82 ✭✭
    edited January 27

    I may think to get Fizz TV in the future.

  • doobyadeeb
    doobyadeeb Posts: 501 ✭✭

    Anyone know if this is worth it and if there's any lag/signal issues with the TV channels?

  • Rockj65
    Rockj65 Posts: 84 ✭✭

    will try it

  • Rockj65
    Rockj65 Posts: 84 ✭✭

    will try it

  • Rockj65
    Rockj65 Posts: 84 ✭✭

    will try it

  • Rockj65
    Rockj65 Posts: 84 ✭✭

    will try it

  • Rockj65
    Rockj65 Posts: 84 ✭✭

    will try it

  • BeakBird
    BeakBird Posts: 7,300 ✭✭

    Definitely worth a try.

  • Captainluc
    Captainluc Posts: 512 ✭✭

    Thanks for the details!

  • tihi
    tihi Posts: 352 ✭✭

    thanks so much

  • user000
    user000 Posts: 248 ✭✭

    WISH ALL THE BEST

  • propea
    propea Posts: 616 ✭✭

    thank you I will try it

  • stephanegouge123_4
    stephanegouge123_4 Posts: 3,513 ✭✭

    Thanks so much

  • gabriAKL
    gabriAKL Posts: 8 ✭✭

    Being able to add channels directly from the account is a welcome improvement. I hope Fizz adds the option to remove channels online soon too, since customers should be able to adjust their plans without contacting support.

  • Goldfinch
    Goldfinch Posts: 1,952 ✭✭
    edited October 17

    This is an older thread. It's now possible to also swap/remove channels without contacting support. A couple of caveats are you need to have had the channel in place for 30 days and can't do so within the 3 day freeze at the end of your cycle.

    Also, if you are upgrading or downgrading (i.e. changing the number of subscribed channels, as opposed to just swapping selections and keeping the same number of channels) you are subject to current rates for the resulting number of channels, which may be more than you had been paying before.

    For more information see: https://fizz.ca/en/faq/how-can-i-change-my-tv-plan-or-channels

  • propea
    propea Posts: 616 ✭✭

    However, there are a few important caveats to keep in mind:

    • 30-day requirement: You must have had a channel for at least 30 days before you can swap it out.
    • 3-day freeze window: You cannot make channel changes during the 3-day freeze period right before the end of your billing cycle.
    • Changing the number of channels: If you upgrade or downgrade (meaning you change the total number of subscribed channels rather than just swapping one selection for another), you will be subject to current pricing rates for your new plan size. If you were on an older promotional rate, changing your total channel count might increase your overall monthly price compared to what you were paying before.
  • tihi
    tihi Posts: 352 ✭✭

    thank you, I'll try it

  • stephanegouge123_4
    stephanegouge123_4 Posts: 3,513 ✭✭

    Thank you,l'll try it !