Account Details

makejopa
makejopa Posts: 1,548 ✭✭

I just logged into my Fizz account and noticed that my points, upgrades, perks and badges are not displayed. Is anybody else having this issue?

Best Answer

  • Whizz
    Whizz Posts: 28,992 admin
    edited 1:32PM Answer ✓

    Hello @makejopa,

    I am sorry for the issue encountered.
    Verifying your account, the rewards from My rewarding program are displayed correctly on your Fizz account.
    I kindly invite you to clear cache memory of your browser together with cookies, and try again to access the rubric from an incognito page of your browser.
    If the issue persists, please contact us by chat to investigate further: https://fizz.ca/en/support
    Please consult our FAQ too:https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
    Thank you for your cooperation.
    Have a nice day!
    -Simona, Community Moderator

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