My travel add on doesn’t show up ?

Kevinpfk
Kevinpfk Posts: 2 ✭
in My Mobile
What can I do for it to show

Best Answer

  • Whizz
    Whizz Posts: 28,918 admin
    Answer ✓

    Hello Kevinpfk 

    Thank you for letting us know about this situation.

    I verified your account and I can see that the travel add-on bought earlier is fully active and it is visible in your Fizz account. You can see this directly from your account under My plans section.

    In case you are unable to use mobile data I recommend restarting your phone and hopefully this will resolve the issue. If that doesn't help I recommend following the troubleshooting steps from this FAQ: How do I access the Internet from my phone? | Fizz

    If you are still unable to use mobile data or if you have further questions please contact us directly from the support page here: https://fizz.ca/en/support

    Have a good one!
    -Vlad, Community Moderator

This discussion has been closed.

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