Galaxy A11 SM-A11W

BradDoell
BradDoell Posts: 523 ✭✭
in My Mobile

Is it compatible with Fizz Volte?

Hi folks. this phone is not on the official Fizz list

does anyone know if it is compatible ?

thanks

Brad

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 3,969 ✭✭
    https://forum.fizz.ca/en/discussion/2672711/galaxy-a11-sm-a11w

    You should check with support https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 28,910 admin

    Hello BradDoell,
    Thank you for describing your situation to us.

    Samsung Galaxy A11 SM-A11W is not available on our list (https://fizz.ca/en/faq/compatible-devices), therefore, it is hard to determine whether it is Fizz VoLTE-compatible or not since the only way you can verify it is by dialing #8378 from this phone while connected to the Fizz network.

    You can test this by opening a mobile line with us from your Fizz member account just to test the phone. If it does not work (you need to add a mobile plan that have minutes - call service as an option), you can contact us privately to further assist you with the situation.
    You can contact us privately by using this link: https://fizz.ca/en/support.

    I hope you have a pleasant day!
    -Mihai, Community Moderator

  • RingoRinfret
    RingoRinfret Posts: 8 ✭
    Yes, the Samsung Galaxy A11 (Canadian model SM-A115W) supports VoLTE (Voice over LTE). Requirements to use VoLTE on the SM-A115W: Carrier Support: Major Canadian carriers (TELUS, Koodo, Bell, Virgin Plus, Rogers, Fido, Freedom Mobile, Fizz, Public Mobile) support VoLTE on this specific model. Updated Software: Ensure your phone’s system software is fully updated (Android 10/11/12 with carrier configuration updates applied). Settings Check: Go to Settings > Connections > Mobile networks.Toggle VoLTE calls to ON (if the toggle isn't visible, it is likely provisioned automatically by your carrier).(Note: While making calls, you can verify VoLTE is active if your network status icon remains on 4G / LTE instead of dropping to 3G / H+ during a call).
  • RingoRinfret
    RingoRinfret Posts: 8 ✭
    this is the answer i get from Gemini

    Yes, the Samsung Galaxy A11 (Canadian model SM-A115W) supports VoLTE (Voice over LTE). Requirements to use VoLTE on the SM-A115W: Carrier Support: Major Canadian carriers (TELUS, Koodo, Bell, Virgin Plus, Rogers, Fido, Freedom Mobile, Fizz, Public Mobile) support VoLTE on this specific model. Updated Software: Ensure your phone’s system software is fully updated (Android 10/11/12 with carrier configuration updates applied). Settings Check: Go to Settings > Connections > Mobile networks.Toggle VoLTE calls to ON (if the toggle isn't visible, it is likely provisioned automatically by your carrier).(Note: While making calls, you can verify VoLTE is active if your network status icon remains on 4G / LTE instead of dropping to 3G / H+ during a call).
  • RingoRinfret
    RingoRinfret Posts: 8 ✭
    yes it should be compatible
This discussion has been closed.

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