Trying to gift data not work.

Even meeting all criteria. It's not working.

Best Answer

  • Whizz
    Whizz admin
    Answer ✓

    Hello bisworanjan,
    Even if you meet the main requirements, data gifting can fail due to a few common edge cases:
     You can only gift data from your active monthly plan block. Rollover data, gifted data, add-ons, and data perks cannot be gifted.
    The recipient must have an active mobile plan with data included. If their plan is paused, frozen, or pay-as-you-go/no-data, the transfer will fail.
    Here you can read more about this https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-it-work
    If you are still having issues after verifying these, reach out to customer support directly through the chat bubble on the main site so they can check your specific account limits!
    Have a wonderful day.
    -Alexandru, Community Moderator

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