tried to install esim card on my iphone SE, was rejected. Tried to order actual sim card

rudylorrain12b_
rudylorrain12b_ Posts: 2 ✭
in My Mobile
not sure if order was placed, no acknowledgement

Best Answer

  • Whizz
    Whizz Posts: 28,540 admin
    edited 3:57AM Answer ✓

    Hello rudylorrain12b_ 

    Thank you for letting us know about this situation.

    I verified your account and I can confirm that you have placed a SIM card order successfully. You can see this order from your Fizz account under My settings > Order history. 

    Please note that a confirmation email was also sent to you right after the order was placed. Please make sure to check all folders including the spam one if you are not seeing this email.

    Your SIM card should be delivered to you in about 2-5 business days.

    You can find more information on this topic here: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered<br

    Have a good one!
    -Vlad, Community Moderator

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